Not starting

hello! thanks for reporting this issue and i'm sorry that it's not working . let me see if we can fix this.

could you let me know:
- what device you are using?
- windows / pc / mac / android
- any errors / screenshots you see

thank you
-Dan

I'm using a decent high end gaming PC with Windows 11 and I don't get any error code. I just press a button to start and the screen just disappears. I'm running an Nvidia 4060.

Thanks for the additional information.

Would you mind attaching the game’s log file? It’s called shadowkey.log. On Windows, press Win+R, type %APPDATA%\Shadowkey and press Enter.

Thank you

A number of fixes have been pushed in the latest updates, if you like, try downloading the latest version (v0.2.4) and see if it fixes your issue. If not, the log file would be helpful.

Thanks,
Dan

I think this is it. I'll try the new version later today as well.

The log file is really helpful - thank you. i'll report back when the investigation is done

Great news, that issue has already been fixed since version 0.2.3. If you update to the latest version 0.2.20 it should start for you.

The issue is it's looking for a level file 'delfhide.zmp' and it's not finding it in the folder it expects to find it. This happens because different versions of the N-Gage game have these files in different locations. The newer update fixes this.

If it doesn't fix automatically when you update, do this:

In your original game files, search the 6R51 folder (and the folders inside it) for the delfhide.zmp file.
(If it’s there, start the game and it will find it.) If the game shows the “game files” page at the start, choose your 6R51 folder again.
If you can’t find delfhide.zmp anywhere, your copy might be missing it. Delfran’s Hideout is one of the first places in the story, so you’ll need a complete copy of the game’s 6R51 folder to play.